FAQs

  • What ages do you serve?

    Our experiences are designed for children ages 1–5 (some are appropriate for 0-5). Each activity is thoughtfully planned to meet your little one where they are developmentally, so they’re learning, exploring, and having fun the whole time.

  • Can siblings attend a class together?

    Yes! Your little builders are welcome to come together. Each child needs to be registered individually so we can prepare materials and space for everyone.

  • Can I drop my child off?

    All children must be accompanied by a caregiver throughout the duration of our experiences. We like to keep things cozy and interactive, and it’s a great way for you to see all the fun your child is having.

  • How do you clean reusable class materials?

    All materials are cleaned and sanitized between sessions. Toys and tools are washed with child-safe disinfectants, and sensory items are either replaced or thoroughly cleaned to make sure every child has a safe, hygienic experience.

  • What should my child wear?

    Comfortable clothes that they can easily move around in! We encourage exploration, so think “play clothes,” not “Sunday best.” Some of our classes & pop-ups can get a little messy, so we recommend wearing something you don’t mind washing and possibly bringing a change of clothes.

  • Do you accommodate allergies or dietary restrictions?

    Please let us know about allergies or restrictions ahead of time, and we will do what we can to accommodate you, but we cannot guarantee an allergen-free experience.

  • Is Bitty Builders a physical location, pop-up business, or meet-up group?

    We provide mobile play-based STEAM enrichment for toddlers & preschoolers across Dallas-Fort Worth. Think of us as your go-to team for fun and simple, hands-on learning wherever it makes sense! We do not have a permanent “brick-and-mortar” location, but we make it easy for little builders to explore, learn, and create in a safe, welcoming way.

  • What is your sick policy?

    We ask that children and caregivers stay home if they’re not feeling well or show contagious symptoms. For events hosted by us, we don’t offer refunds, but we’re happy to provide a credit to apply toward a future session if you let us know by email (hello@bittybuilders.com) at least 2 hours before the start of the event that you will not be attending. That way your little one doesn’t miss out, and everyone stays healthy! Once the event is less than 2 hours away, no credit will be issued. If the event is hosted by someone else, please reach out to them to understand their sick policy.

  • What is your cancellation policy?

    Please view our refund & cancellation policy here.